In India, its a tougher battle, to put it mildly.
Most users are less than enthusiastic, and even nervous, about signing up for a startup's service. Unless it is purely (small) transactional with very low risk, or comes as a huge deal, or serves a so-far unserved, desperate need. Anything less than this, and we need the weight of a big brand.
Big enterprise doing business with small guys is the same story - except it needs a much lower risk or a much stronger need. Else, no go.
I almost don't blame the VCs for following this trend. Few buyers, few users - would you put your money into it ?
The startups that are working are doing it around transactions. Sell books, tickets. Anything that needs some longer "commitment" falters. It can happen as a grey/white label, or with some smart dealmaking, but else is very very tough.
How do we solve this, and do it right ?
- Start with something transactional/low risk. Even if you intend to solve longer term problems, drive stickiness, etc. Tryouts are important.
- Get a dealmaker or two on your side. Easier said than done, of course :)
- Do NOT pay users to use stuff. It might give you a spike, but it isn't worth it. Avoid freebies, except for being thankful.
- Persist :) The curve will take its time. Goes hand in hand with lean-burn too.
These are some things startups can do to work around the problem. The core of it - i.e. making startups feel a little more "secure" and "weighty" in the eyes of the user, investor, big-biz, is still an open problem.
Ideas ?