Post Offices CRM

Am expecting a parcel through Speedpost, and its been a while in transit. Decided to test my luck and try and find out on the phone. Found the number on Zook, and called up.

• Someone actually picked the phone up
• He patiently heard my case, and asked me for the delivery number or some such, which I did not have
• He actually asked someone about it and explained to me that the guy responsible would be in at 10 and if I could please call up then.

Another instance of government machinery working well and being surprisingly pleasant to interface with.

The Address:

Post Office, Hsr Lyt,
No.21,Bda Complex,Hsr Layout,Bangalore- 560102
Ph:+918025720744